Faq

Last Updated: October 2025

1. How long does delivery take?

All orders are delivered within 2–3 working days anywhere in Pakistan.

2. Do you charge for shipping?

No, shipping is completely free across Pakistan.

3. What payment methods do you accept?

We currently offer Cash on Delivery (COD) for all orders.

4. Can I return a product if I don’t like it?

Yes, we have a 7-day return policy. You can return the item if it’s unused and in its original packaging.

5. How do I request a return or refund?

Simply email us at drrubina.pk@gmail.com with your order details, and our support team will guide you through the process.

6. Do you offer exchanges?

Yes, exchanges are available for defective or incorrect items. Just contact us within 7 days of receiving your order.

7. Is DrRubina.pk available nationwide?

Yes, we deliver to all major cities and towns in Pakistan.

8. How can I contact customer support?

You can reach us anytime via email at drrubina.pk@gmail.com or through the contact form on our website.