Refund policy

Last Updated: October 2025

We value your satisfaction. If you are not completely happy with your purchase, you can request a return within 7 days of receiving your order.

Eligibility for Return

  • Product must be unused, unworn, and in its original packaging.
  • The item must be in the same condition as received.
  • Return requests must be made within 7 days of delivery.

Non-Returnable Items

  • Personal care items that have been opened or used.
  • Items purchased on sale or under special promotions.

Refund Process

  • Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed via bank transfer or store credit.
  • Refunds typically take 3–5 working days after approval.

For return or refund queries, please email us at drrubina.pk@gmail.com.