Refund policy
Last Updated: October 2025
We value your satisfaction. If you are not completely happy with your purchase, you can request a return within 7 days of receiving your order.
Eligibility for Return
- Product must be unused, unworn, and in its original packaging.
- The item must be in the same condition as received.
- Return requests must be made within 7 days of delivery.
Non-Returnable Items
- Personal care items that have been opened or used.
- Items purchased on sale or under special promotions.
Refund Process
- Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed via bank transfer or store credit.
- Refunds typically take 3–5 working days after approval.
For return or refund queries, please email us at drrubina.pk@gmail.com.